Organisational:

• Organization Design and Development
• Job Description Development
• Personality and Talent Assessment
• Team Building
• Communications Improvement
• Policies and Procedure Development
• Employee Handbook Generation
• Employee Incentive and Compensation Plans
• Management Development
• Management Training
• Performance Appraisal
• Recruiting, Selecting and Hiring programs
• Planning and Conducting Meetings
• Self Assessment and Development
• Business Communication
• Delegation
• Time Management
• Goal Setting

Operational:

• Job Costing
• Productivity Measurement and Enhancement
• Cost-Reduction Programs
• Production Planning, Scheduling and Control Programs
• Inventory Controls
• Cost Controls

Financial:

• Financial Management
• Financial Assessment
• Profit and Cash Flow Management
• Budgeting and Forecasting
• Internal Controls Development
• Cost and Margins Analysis
• Management Information Systems
• Timely and Accurate Reporting
• Product and Service Pricing
• P & L Analysis
• Business Plans
• Break-even Analysis

Diagnostic Studies

Have you identified the root cause of your problems? Management Support Services conducts onsite diagnostic studies of businesses.

We comprehensively and objectively examine the organisation to identify its strengths and weaknesses. After we complete this study, we provide our client with a review of the findings and recommendations for corrective action. The areas we examine include:

• Financial Records, Statements and Reports
• Flow of Documents and Procedures
• Goals and Strategic Planning
• Policies and Procedures
• Employee Sentiment
• Key Employee Attitudes
• Management Philosophy
• Waste, Theft, Fraud and Overhead Costs
• Productivity
• Quality Control
• Credit Policies and Accounts Receivable Collection Procedures
• Administration and Office Management
• Employee Relations including Incentives, Manual, Job Descriptions and Training
• Inventory Turns and Control
• The Organisation and its Functionality
• Pricing and Estimating

Should a client decide to engage our company to correct identified problems, we will develop a specific written plan of action and submit it for our client's review and approval.